Pronto RapidRate is our innovative email-to-quote tool that empowers customers to receive real-time quotes directly via email. Designed for speed and convenience, this feature enables quick quote generation and smooth order bookings, providing an efficient solution to meet your needs.
Instructions:
Email Address: shipit@pronto-delivery.com
Email Subject: (Include the phrase Quote Needed or Rate Needed)
Email Body:
Below are the data points needed to generate an accurate quote for your shipment. The items highlighted in Red are required to process your request:
- Sales Rep: (Please provide the name of your Pronto sales associate)
- Pickup Location:
- Address: (Include street address, city, state, and zip code)
- Pickup Contact Info: (Include the name and phone number of the person at the pickup location)
- Pickup Notes: (Any special instructions or details for the pickup location)
- Delivery Location:
- Address: (Include street address, city, state, and zip code)
- Delivery Contact Info: (Include the name and phone number of the recipient at the delivery location)
- Delivery Notes: (Any special instructions or details for the delivery location)
- Reference Numbers: (Please provide any of the following that apply):
- Billing #
- PO # (Purchase Order Number)
- Customer Ref # (Customer reference number)
- Items Being Shipped:
- Parcel Type: (Select the appropriate type from the list below)
- Parcel Description: (Briefly describe the contents of the parcel)
- Quantity: (How many items are being shipped)
- Weight: (Weight of each parcel or item in pounds)
- Dimensions: (If available, please provide the dimensions of the parcel in length, width, and height)
- General Notes: (Any additional relevant information or details about the shipment)
- Order Attributes: (Please indicate any applicable details such as shipment speed, service level, or special handling instructions. This will help us tailor the quote to your specific needs).
Examples:
Example 1:

Example 2:

Example 3:

Parcel Types:
Here are the types of parcel types available:
- Skid(s)
- Custom Skid(s) (must provide dimensions)
- Box(es) (small, medium, large, xl)
- Custom Parcel (must provide dimensions)
- 55 Gallon Drum(s)
- 5 Gallon Bucket(s)
- Cylinder(s)
- Envelope(s)
- Lumber
- Pipe(s)
- Tire(s)
- Tote(s)
Order Attributes:
Mention these keywords to include in the quote:
- Needs Appointment
- Call Before Delivery
- Call Before Pickup
- Dock to Dock
- Needs Dolly
- Covered Vehicle
- Liftgate
- Pallet Jack
- Food Grade
- Helper
- Moffett
- PPE
- Straps
- Tarps
- TSA
- TWIC