While choosing a courier service might seem like a simple enough process (Low prices? Good customer service? You’re hired!), but there are a lot of variables you need to consider before turning your deliveries over to a courier service. Take a look below for a few tips on how to choose the right services for your business…
What kind of delivery service will you need?
The first step to knowing what kind of delivery/courier service you need is knowing what kind of deliveries you’ll need to make, as well as the frequency of those deliveries. If you make frequent shipments of large volumes of material over long distances, then you might want to consider a regional or national freight carrier. If, however, most of your deliveries are small local shipments, then a local courier should suit your company nicely.
You should also consider which services you’ll need in addition to deliveries, such as warehousing. Do your research and make sure you choose the courier service with the capabilities your business needs.
Does your delivery service have a good track record?
There’s no shortage of stories about businesses that have been left hanging by courier services with less-than-desirable business practices. If your company relies heavily on shipping, your courier service could make or break your business’ reputation. Check to see what kind of reviews your prospective company gets, and don’t be afraid to ask past customers about their experience with the delivery service.
It’s also wise to make sure that your prospective delivery service offers proof of delivery and tracking services for added reassurance.
Do you require a higher level of security?
Whether you’re sending legal documents or a small gift to a client, your packages can never be too secure. Ask your potential delivery services to make sure that they never leave their packages unattended and that they have measure in place to monitor driver activity. If the company doesn’t have a solid security policy in place, it’s best to look elsewhere.
Is the price reasonable?
The advertised price is rarely the final price. Many delivery services add hidden fees and extra charges to services that don’t fit within specific parameters, which can add up over time. If you plan to make frequent shipments, find a courier service that’s willing to work with you on your pricing package. You’ll be surprised how much money you can save just by asking.
The more homework you do before signing with a courier service, the happier you’ll be in the long run. Never hesitate to raise potential concerns with your prospective delivery companies, and always be aware of any “fine print” that might come up.
For more information on Pronto’s delivery services, call us today at 866-678-4107!